Bizzy Solutions (PVT) LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide on our website, bizzy.lk, and our associated applications.

1. Information We Collect

We collect and store information to provide our services effectively and to improve user experience on bizzy.lk.

1. User Information

   Personal Information: Includes name, email address, phone number, and avatar.

   Company Information: Includes company name, address, phone number, email address, website, logo, establishment date, tax details, and registration information.

2. Usage Data

   We may collect information on how our services are accessed and used, including browser type, IP address, pages visited, and other diagnostic data.

2. How We Use Your Information

We use the information we collect to:

• Provide and enhance our business management tools and services.
• Customize user experience, respond to inquiries, and provide technical support.
• Communicate updates, promotions, or other news related to our services.
• Monitor usage, improve functionality, and analyze data for our services.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to third parties, except:

• When legally required (e.g., by a court order or government request).
• To third-party vendors and service providers who support our business operations (e.g., cloud storage providers), provided they adhere to confidentiality and data protection agreements.

4. Data Security

We implement robust security measures to protect your information, including encryption, access control, and secure server hosting. Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention and Deletion

Data Retention: We retain your information as long as necessary to provide our services or as required by law.

Data Deletion: Users and companies have the right to delete their data permanently from our portal at any time. Upon deletion, all data will be permanently removed from our systems, and we will retain no information associated with the user or company. This action is irreversible.

6. Your Rights

You have the right to:

• Access your data and request corrections if necessary.
• Delete your data entirely from our system, as described in Section 5.
• Withdraw consent for any data processing where consent is the legal basis.
• Opt out of marketing communications by following unsubscribe instructions in any promotional emails.

7. Cookies

We may use cookies to improve your experience on our website. Cookies are small files that a website or service provider transfers to your device’s hard drive to remember certain information. You can disable cookies through your browser settings, but please note this may impact your experience on bizzy.lk.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We encourage users to periodically review this page for the latest information on our privacy practices. Continued use of our platform after any changes constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Bizzy Solutions (PVT) LTD.
Email: support@bizzy.lk

At Bizzy Solutions (Pvt) Ltd, we prioritize transparency and customer satisfaction. This policy outlines the terms related to subscriptions and Marketplace transactions.

1. Subscription Plans

Bizzy Solutions offers both free and paid subscription plans:

Billing & Renewal:

Paid plans are billed manually on an annual basis. Subscriptions automatically renew unless the user opts out before the renewal date.

Cancellations:

Users may cancel their subscription at any time via their account or by contacting support.

No Refunds:

Payments for annual plans are non-refundable. No returns or refunds will be provided, even if the subscription is canceled before the billing cycle ends.

2. Marketplace Return Policy

Bizzy Solutions provides a Marketplace feature where third-party sellers can offer their products and services.

Independent Sellers:

All products and services in the Marketplace are sold by independent third-party sellers, not directly by Bizzy Solutions.

Seller-Specific Policies:

Each seller sets their own pricing, return, and refund policies. Users must review and agree to these terms before completing a purchase.

Return and Refunds:

Returns, refunds, and exchanges for Marketplace purchases are governed by the seller’s policy. Bizzy Solutions is not responsible for returns or refunds on behalf of Marketplace sellers.

Disputes and Complaints:

Any disputes or complaints regarding a Marketplace purchase must be resolved with the seller directly. Bizzy Solutions does not mediate or assume responsibility for such disputes.

3. General Disclaimer

Bizzy Solutions strives to feature reliable and reputable sellers in the Marketplace but does not guarantee the quality, accuracy, or availability of third-party products and services.

Users are encouraged to conduct due diligence before making purchases.

4. Contact Us

If you have any questions about this Return Policy or our data practices, please contact us at:

Bizzy Solutions (PVT) LTD.
Email: support@bizzy.lk